Love Letters
12-31-2009
Happy New Year! I called your office in the morning to see if you had any cancellations for yesterday, Monday or Tuesday for my exam before I go back to school. Dr. Langford was very busy so I was going to make it in Feb. late afternoon. The receptionist asked if I wanted to be contacted if they had any cancellations. She called me at noon and my apt. was a 3:00!. You've got a great staff working for you! I came home and told my husband everyone I talked to was very friendly, helpful and super nice! It is always nice to visit with Dr. Corey and I had a great check-up!!
Cindy K.
12-16-2009
A special thank you to Mary Kay, Patty and Susie. I live in Harrison County, Iowa and work downtown. I arrived at the office just as Mary Kay was locking the door. She recognized me and knew I was stopping by to pick up my glasses. She unlocked the door and invited me in. I needed to remove my contacts and Mary Kay gave me a case and cleaner to put them in. Patty and Susie then helped me get my new glasses fitted. The staff all waited together as a team as I was being assisted. All were very warm and kind. We finished about 6:15 p.m. and then I drove the 40 miles home. THANK YOU!!! I appreciate the professionalism, kindness, and that I did not have to make another trip. AWESOME STAFF!!!
Nanci B.
11-5-2009
Yes, we LOVE you all! We got our glasses on Thursday afternoon - they are great! Thank You very much for the very speedy service. See you soon.
Donna W.
9-29-2009
My son and I were in to get new glasses last week and experienced nothing but professional service. But, it does get better! While awaiting the arrival of our new glasses, my wonderful son (12 yrs old) while playing football with friends, dropped and crushed his old glasses. We didn't have a replacement pair because those were left on the back of someone's car this past summer! I called Omaha Primary Eye Care and talked with David. I explained what happened and he stated he would locate my son's glasses and see how soon they could be completed. He stated he would call me back in 5 minutes and he literally returned the call within 5 minutes and let me know that he would have them done at a local lab to ensure they were done the same day hopefully by 3 pm. I received a call from Susie at 1:00 on the nose letting me know they were complete and ready to be picked up! You just don't find service like this very many places any more! I am so grateful and thankful to David, Susie and all the staff for going out of their way to ensure our happiness and satisfaction! You all deserve a pat on the back and if it helps, a BIG raise!
Dawn S.
7-8-2009
Dr. Kubica is great - a compassionate, caring doctor. I will recommend others to your office. Jen was most helpful and kind - she deserves a pay raise! :)
Kathy J.
5-20-2009
I just wanted to thank you VERY much for being patient and persistent with my contact lens fitting. I am so happy with how my new lenses are working. I think we have FINALLY found something I can live with! I put my lenses in yesterday evening when I received them and have been amazed at their comfort and the clear vision. I can read my watch and cell phone without reaching for additional glasses. I have worn them today to work and drove without any adverse effects. No headaches or dryness, just terrific functioning vision! I feel so relieved to have finally found something workable. You have been amazingly patient with me and I appreciate your hard work.
Sandy P.
4-4 -2009
I have been a patient at Omaha Primary Eye Care for over one year - moving here from out of state. I have experienced nothing but professional eye care and a business office that is very responsive. I have received many free-of-charge contact lenses to ensure I've gotten just the right lens for my unique needs before making any purchase. The doctors are not only generous with their time, but also with their eye wear. I would highly recommend this office to anyone needing their service.
Deanna B.
11-6-2008
I wanted to let you know about the experience we had with David from your office. We had been in your office a few times after our July appointments getting glasses fitted, then correcting problems with each of our prescriptions. New glasses were ordered for me, but I hadn't heard from anyone to say they were in. (However, I kept forgetting to call and check).
Then, one evening, we were ordering dinner out and saw David and his family. We said "hi" (thinking he didn't know us and we didn't know him). He then asked how our glasses were working out. I told him that I didn't have mine yet and he was surprised and said he thought they were in. He then asked my husband about his. My husband told him that they seemed okay, but that he'd been wondering whether they had the anti-glare coating on them. (several people had commented on the fact there seemed to be a glare on them)
David took a closer look at them (right there in the restaurant) and confirmed that the coating wasn't on them. David then told us that he would order new lenses for my husband and check mine and call to let us know whether they were in. He did both of these things the very next day.
We wanted you and David to know that we really appreciated his willingness to go the extra mile and make sure we had what we ordered and that the glasses were working for us. He is a credit to your business and was a pleasure to work with.
Aaron and Amy R.
